Privacy Policy

At Mdinacouncil, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you interact with our website, products, or services.

By using our services, you agree to the terms of this Privacy Policy. If you do not agree, please do not access or use our services.

1. Information We Collect

We may collect the following types of information:

Personal Information

• Name

• Email address

• Phone number

• Shipping/billing address

• Payment details (processed securely via third-party payment processors)

Non-Personal Information

• Browser type & device information

• IP address

• Cookies & usage data (see Section 4: Cookies Policy)

How We Collect Data

• When you place an order

• When you contact customer support (email, phone, chat)

• When you subscribe to newsletters or promotions

• Through cookies & analytics tools

2. How We Use Your Information

We use your data for the following purposes:

• To process and fulfill your orders

• To communicate with you (order updates, customer support)

• To improve our products, services, and website experience

• To prevent fraud and enhance security

• For marketing (with your consent)

3. Data Sharing & Disclosure

We do not sell your personal information. However, we may share data with:

• Payment processors (to complete transactions)

• Shipping carriers (to deliver orders)

• Service providers (website hosting, analytics, marketing)

• Legal authorities (if required by law)

All third parties must comply with strict confidentiality agreements.

4. Cookies & Tracking Technologies

We use cookies to:

• Enhance website functionality

• Analyze user behavior

• Personalize your experience

You can disable cookies in your browser settings, but some website features may not work properly.

5. Data Security

We implement industry-standard security measures, including:

• SSL encryption for transactions

• Secure servers & firewalls

• Restricted access to personal data

However, no online method is 100% secure—please use strong passwords and protect your login details.

6. Your Rights & Choices

You have the right to:

• Access, update, or delete your personal data

• Opt out of marketing communications

• Withdraw consent (where applicable)

To exercise these rights, contact us at service@mdinacouncil.com.

7. Changes to This Policy

We may update this Privacy Policy periodically. The latest version will always be posted on our website with the "Last Updated" date.